Maija Groden

It is important to have a travel agent who knows your needs and who is well-versed in your industry. As a luxury corporate travel agent, I’ve had decades of experience in arranging the perfect itinerary to meet the needs of my clients. As a Tzell travel agent, I also can arrange complimentary perks to make your trips even more enjoyable. These pillars of the industry, along with impeccable customer service, transform even the most mundane business travel into a memorable event. 

I recently had a client who was in Hong Kong when his business class United Airlines flight home was canceled due to a mechanical problem. No one at United Airlines was able to help him, and the next flight was sold out. I kept on checking availability for several hours, and finally, a business class seat became available, and I was able to grab the seat for him before anyone else saw it. I got him home safely, and he later sent a bottle of wine to my house in appreciation. Situations like this make me love my job daily! 

Weather can also throw off even the most meticulously planned trip. I always keep an eye on emergency alerts to stay proactive. Often, I can reroute a trip to circumvent bad weather and other disasters and keep my clients on schedule. Or, while they are on hold with an unhelpful airline or hotel agent, I can issue tickets and change reservations behind-the-scenes! My clients have gotten used to this level of service, and that is what keeps them coming back trip after trip.  

Are you ready for an elevated, luxury corporate travel experience? Call me today so that I can take care of all your business travel needs.