118 of 158 people found this review helpful
Reviewed By Greg G. - San Diego | Traveled to Australia ~ Australia & New Zealand
Wonderful Australia Trip Planning
My wife and I are very accomplished travelers and planners. So for our 30th anniversary, we started with our usual self-planning, when we came across Outdoor Travel Adventures. After our first contact with Roseann and her obvious breadth of knowledge, we turned all the planning over to her. What a great decision! She took the time to find out how we like to travel and gave us numerous choices. Her planning was top-notch and her choice of service providers were professional, courteous and ON TIME. Attention to detail was evident from the moment we arrived at the airport. We were repeateddly greeted with a “happy anniversary” and a complete itinerary packet was given to us at our first hotel. Each day of the trip was so well put together and wonderful that our running joke was ‘how is Roseann going to top this?’ She always managed to do so, even pulling off my special request to have a Platypus interaction. We are extremely pleased and plan on using their services in the future.
I would recommend this agent to my family and friends
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110 of 169 people found this review helpful
Reviewed By Sylvia R - San Diego, CA | Traveled to New Zealand ~ Australia & New Zealand
Roseann is a top-shelf New Zealand agent
Found OTA and Roseann through 100% New Zealand site, not knowing the agency was a shot in the dark. I sent a information request and received an immediate reply. Roseann set up a fantastic itinerary, I couldn't have designed it better myself. We visited Auckland then tubing Waitmo Caves which were amazing, we rafted class 5 waterfalls, then to Te Puia mineral springs and dinner show, Nelson for Kayaking, then to Christchurch which is like an outdoor art gallery you can see everything on foot, ending in Queenstown for an exciting jet boat ride, lots of beautiful hiking and closed out on the zip line eco-tour. Incredible, fantastic, amazing, perfect! If you are looking for a hassle free itinerary where sky is the limit, Roseann is a top shelf agent.
I would recommend this agent to my family and friends
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67 of 116 people found this review helpful
Reviewed By Treven H. - San Diego, CA | Traveled to Australia & New Zealand
10 years with Roseann and team
Outdoor Travel Adventures (OTA) deserves every bit of the 5-star rating. My husband and I have booked multiple trips over the last 10 years with Roseann and team. We've worked with other tour companies, but OTA sets THE standard for outdoor travel. Everyone there is friendly, responsive, and knowledgeable.
I would recommend this agent to my family and friends
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30 of 45 people found this review helpful
Reviewed By Garin W - Dallas TX | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Dream Vacation to Tahiti
Roseann planned a true dream vacation to the French Polynesia. Everything was just as, or better than, advertised. She really listened to us and the suggested resorts and activities and level of service were always in line with what we wanted. She remained 100% available for any questions; always responding so quickly both before and during our travels. During these “Covid times,” having a professional navigate the idiosyncrasies of travel was invaluable. Will definitely use Roseann in the future.
I would recommend this agent to my family and friends
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29 of 49 people found this review helpful
Reviewed By Kathy - Washington DC | Traveled to Iceland ~ Europe
Amazing trip to Iceland
Roseann put together an amazing Iceland adventure for me and my friends! Each day included something new and amazing! I highly recommend Roseann and thank her for our wonderful trip!
I would recommend this agent to my family and friends
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28 of 47 people found this review helpful
Reviewed By Brent - Dallas | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Professionalism, Quality, Responsiveness
From the very start of planning Roseann listened to and responded to our hopes and dreams for this vacation! And when Covid interrupted our itinerary she found us an option we were unaware of that ended up being the highlight of our trip! Responsive during the trip and checked in with us to be sure things were going well! She was doing such a good job during planning our Tahiti vacation that we asked her to help with a quick trip to Hawaii and she came through there as well while things were still in transition. Ask for Roseann! She’ll get you there in style!!
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Reviewed By Rick W - Minneapolis, MN | Traveled to Australia & New Zealand
Best Travel Agent Experience in 40 years of travel
Roseann listened to how we liked to travel and crafted the PERFECT itinerary for us to spend 30 days in Australia. She made suggestions to alert us to alternatives we were not previously aware of. Her relationships with operations in Australia were flawless. She checked in with us during our trip and was imminently responsive when we had a question. She alerted us to a problem with our return flight even before we heard from Qantas. We discussed the options and she had us rebooked before most other passengers were even aware of the delay (and ultimate cancellation) of our original return flight. We wil definitely be working with Roseann to schedule a trip to New Zealand.
I would recommend this agent to my family and friends
Roseann Iovine responded:Thanks Rick - I really enjoyed working with you and thanks again for the kind words. I know you have New Zealand on the horizon.
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0 of 0 people found this review helpful
Reviewed By Laura - Carlsbad, CA | Traveled to Australia & New Zealand
A magical Australian vacation!
Roseann and Outdoor Travel Adventures planned the perfect Australia vacation. Our entire experience was absolutely magical, thanks to Roseann taking care of every single detail. We snorkeled at the Great Barrier Reef, traveled by train through the rainforest, took a helicopter ride for magnificent views of the Twelve Apostles, petted kangaroos, visited wineries, held koala bears . . . . We didn't have a specific plan for what we wanted to see in Australia, so Roseann came up with a huge variety of choices so that we could see and do anything and everything. It was truly our best vacation every. We are so grateful to OTA and Roseann!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By KH - St. Louis, Missouri | Traveled to French Polynesia ~ South Pacific
Amazing French Polynesia Trip
Roseann was amazing to work with. She was so patient and answered all of our questions thoroughly and when we had some issues on our trip, she efficiently provided all the assistance we needed. Roseann also provided excellent guidance regarding our itinerary, activities and what to do to meet our trip goals. This trip was amazing and that is definitely due to her assistance and guidance. I can't wait to work with her again for our next big adventure!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Bob - Palacios, Texas | Traveled to French Polynesia ~ South Pacific
Outstanding service and very knowledgeable
We interviewed 4 travel specialists to help us plan our 35 wedding anniversary trip to French Polynesia. Roseann stood out as extremely responsive, flexible and patient, with first hand knowledge of the places and tours we wanted to experience. She proved to be a true professional whose main concern is exceeding customers' expectations by ensuring they have an unforgettable travel experience. And that we did in French Polynesia!!!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Pam Sauter - Coronado, California | Traveled to England ~ Europe
Amazing Trips Planned by Roseann
Roseann has planned 2 large group trips I have taken to England. Roseann made sure everything (hotel, transportation, excursions) were planned ahead of time. This made our travel experience very enjoyable. Roseann also planned trips for some of my friends to Australia and New Zealand and they were so happy to have had help from Roseann. Roseann is very knowledgeable, friendly and thorough - truly a pleasure to work with.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Mimi - Tamworth, NH | Traveled to Nepal ~ Central Asia
Complicated trip made easy!
I have been working with Roseann for over 20 years traveling to Nepal,Australia,Thailand,Canada, London, Ireland, Europe, Africa and throughout the US. I love adventure trips to include hiking, surfing and also exploring on and off the beaten path cultural experiences. No itinerary is too complex for Roseann because she has traveled extensively herself she shares all the streamlining available to make your trip the best it can possibly be!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Terah - San Diego, CA | Traveled to New Zealand ~ Australia & New Zealand
LUXURY TRAVEL
Working with Roseann is working with The Best. Her professionalism is top level. She is honest, direct, timely, and extremely knowledgable.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By KC - San Diego, CA | Traveled to London ~ England ~ Europe
She knows how to make a dream come true vacation
I have had the pleasure of having Roseann plan travels and give her expertise on many of my trips. I most recently recommended one of my best friends and her family use Roseann as their agent to Tahiti,
Cooke Islands, Bora Bora and Roseann pulled out all stops to make their vacation so memorable and amazing.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Joe - Saint Charles, MO | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Paradise on Mo'orea
Roseann made our trip easy from beginning to end. She worked well with our travel group, listened to our various ideas for the trip, and delivered a top notch experience. When we encountered small travel hiccups, she was there for us making sure we were well looked after and taken care of.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Jenn - La Jolla, CA | Traveled to Europe
We will never book a trip without Roseann!!!!!
I have worked with Roseann for years. There is no one better!! She is detailed oriented, so knowledgeable and highly regarded in the industry. We feel at complete ease whenever we book with her. She has relationships with the most amazing hotels and we are always treated “next level” by the hotels. There have even been times where I know for a fact the hotel (ranked best in the world) was sold out and she got us in by her relationships! Everything is always handled for us-down to the car service and dinner reservations— all we need to do is pack and get on the plane! Truly, I have referred more people to Roseann than I can even recall and everyone is so happy. They thank ME for the introduction to her!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Danielle McNulty - San Diego | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Exceptional beyond imagination!
Roseann made my dream come true! Every detail was taken care of to perfection. I wouldn’t plan another trip without her expertise. Not only is she amazing at what she does, she is an amazing woman as well! Can’t wait to book my next experience with her.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By The Meeders - San Diego, Ca | Traveled to New Zealand ~ Australia & New Zealand
Knowledge & Experience Creating an Epic Advent
Roseann has helped my family with our amazing, bucket list trips for the last 8 years. Her attention to detail and her incredible knowledge have been invaluable. When things have gone wrong, as they will do when traveling, such as a delayed flight, missed transfer or room reservation mishap, Roseann has been able to use her decades of experience and connections to fix these bumps and keep us calm!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By RN_MD - San Diego, CA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Memories for a Lifetime!
Roseann is a consummate professional. Our fabulous trip to Tahiti was made that much more special with her special touches. The addition of Nuku Hiva was my favorite part and I never would have headed that far off the beaten path without her knowledge and expert planning. She was available for questions and by the time we left I felt 100% confident the trip would be amazing! I will absolutely have Roseann plan vacations in my future.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Amy - San Diego, CA | Traveled to French Polynesia ~ South Pacific
Got my travel groove back thanks to Roseann
I am not an experienced traveler and worked with Roseann to plan a long overdue celebratory trip to French Polynesia. She found options that would work for me and covered every detail. My trip was an absolute dream and I have been recommending her to friends since
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Sabrina - La Jolla, CA. | Traveled to Moorea Island ~ French Polynesia ~ South Pacific
Dream vacation
Roseann Iovine with Outdoor Travel Adventures truly made our trip to Tahiti an unforgettable experience for our extended family of 10.
One of the surprise highlights of our trip was the flawless transportation arrangements. Whether it was navigating boat docks or airports, there was always a friendly face waiting for us, ensuring that we never experienced a moment of uncertainty or delay. This level of organization meant we could focus entirely on enjoying our vacation without logistical worries. She even got us into the VIP lounge at the Tahiti airport!
The resort on Moorea exceeded our expectations. Not only did she secure us a beautiful accommodation, but the staff remarked that they had never had guests with so many complimentary upgrades!
Roseann Iovine is a true gem. Her sweet demeanor, professionalism, attention to detail, and responsiveness set her apart, making her an absolute pleasure to work with. We loved her so much that we have her planning a Scandinavia trip.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Rick - Los Angeles, CA | Traveled to New Zealand ~ Australia & New Zealand
Amazing trip!
We had an outstanding experience both working with Roseann planning our trip to Tasmania and New Zealand and then experiencing everything that had been planned. Our group of 6 thoroughly enjoyed every aspect of our private tour. Roseann really listened to us and directed us - helping us find those unique experiences that we were searching for.
I would recommend this agent to my family and friends
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64 of 159 people found this review helpful
Reviewed By Vicki N - San Diego, CA | Traveled to Antarctica ~ Antarctica
Outstanding in every way!
For the second time, my friends and I used Outdoor Travel Adventures to plan trips of a lifetime. The first was in October of 2015 and it included 3 weeks in Australia. Roseann Iovine made sure everything was perfect from our itinerary to our accommodations, flights, etc. Outstanding in every way! Outstanding and highly highly recommended. We recently had Roseann plan an amazing adventure cruise to Antarctica. Thank you Outdoor Travel Adventures for making our dreams come true!
I would recommend this agent to my family and friends
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