Shani Laplume

Reviewed By Skip - Scottsdale, Az | Traveled to Mediterranean ports of Italy, France Spain

Shani took over the travel file that I had started. She provided us with many new ideas for for our destinations. We were on a cruise with predetermined ports.Her suggested excursions and places to visit were perfect for our inquiring minds. In addition , she responded quickly to emails and phone calls.

Reviewed By Holly Dowling - Scottsdale, AZ | Traveled to Los Cabos ~ Baja California Sur ~ Mexico

Amazing!! She takes care of every detail and we arrive as VIP's!!

Reviewed By Family vacation - Scottsdale AZ | Traveled to Maui Island ~ Hawaii ~ USA

She has been very helpful with our travel needs and is very knowledgeable in her field.

Reviewed By Dani O - Phoenix, AZ | Traveled to Italy ~ Europe

Working with Shani amazing! She understood our needs, our budget and provided excellent recommendations on what parts of Italy to visit based on our interests. I came to the table knowing what I wanted (certain things like hotel class was nonnegotiable…lol) but I was always open to her suggestions and recommendations. She was attentive, quick to come up with alternatives and solutions and just ON TOP OF IT, always. She did not miss one detail, including ensuring we were up to date on the ever changing CoVid travel restrictions as things changed rapidly. The private car service she arranged for each destination which included to and from the airport along with to and from the train to our hotels was meticulous. Each hotel she booked for us in Rome, Sorrento & Florence was just lovely and the staff at each was AMAZING.

Shani also sent a bottle of champagne to our room in Rome as a welcome to Italy gift! She absolutely went above and beyond to ensure our trip was wonderful!

Reviewed By LauraE - Phoenix, Arizona | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico

Shani did an amazing job arranging our family vacation! We had an idea of what we wanted from the vacation, but didn't know where to begin looking. I gave her the destination, the dates we could go and what we were looking for. She found several hotels for us to choose from and made adjustments when I gave her feedback. The resort was stunning and our suite far exceeded our expectations. Shani arranged a welcome treat to be in our suite when we arrived. We loved the added touch! Shani helped us understand what covid tests and testing companies were acceptable for travel and that we needed to have all our information uploaded to a specific app before landing in Mexico. That made our arrival at the airport smooth and seamless. She also arranged our travel to and from the airport. All we had to do was show up and enjoy our vacation. She reached out to us while we were on the trip to make sure everything was going well. I highly recommend Shani and will definitely use her services again!

Reviewed By Jen Lewis - Phoenix, AZ | Traveled to Europe

In planning a very special trip, we used a travel agent for the first time, and Shani was outstanding. She helped plan, organize, schedule and book an amazing 3 week trip through France and Italy, land and a river cruise. For us having never been to either country, we relied on Shani to guide us with the best hotels, transfers, tours and tickets. She did an amazing job which made our trip even more special! Can't wait to book the next trip with her help.

Reviewed By Stephanie - Canada | Traveled to Hawaii ~ USA

We have consistently had wonderful experiences working with Shani. We trust Shani so much with our travels that we selected her to be our travel coordinator for our wedding - ensuring all guests had appropriate accommodations and were well looked after.

Reviewed By Gail - Coronado CA | Traveled to Paris ~ France ~ Europe

The best. She went above and beyond to make our trip easier during this pandemic.

Reviewed By Frank and Concetta - Addison IL | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico

Shani was the most patient with us during this pandemic trying to find the perfect and safest place for us. We switched up our locations numerous amount of times and not once was she annoyed or frustrated. She completely understood what we were dealing with. She gave us the absolute most information of everywhere we asked and gave us thorough details of each location. I would recommend Shani for every single vacation you need to go on seeing that she is so knowledgeable about each location.

Reviewed By Marlee Mauvis - Phoenix, AZ | Traveled to California ~ USA

I contacted Shani with some specific requirements; busy family, only 4 days, traveling by car, child with special needs, so whatever we do needs to be accessible and full of adventure. She sent us an itinerary from the moment we drove out of the driveway. This kept us all accountable, and the kiddos busy and excited for every moment.

We traveled to Disney for 2-days to visit the new Star Wars exhibit with a stop at Joshua Tree National Park for some education and a sunset tour. It was amazing! The scenery was beautiful, even the kiddos were taking pictures we'll look back on with a big smile.

Shani sent an itinerary that included hotel and event confirmation #'s, addresses, a contact at each location. Not to mention, she made herself available for anything we needed while traveling.

Thank you Shani for turning wonderful moments into forever memories. Excited about our next adventure with you!!!

Reviewed By Frankie - Addison IL | Traveled to Tahiti ~ French Polynesia ~ South Pacific

Shani was the most helpful agent I have ever worked with. Answered questions with quick and informative responses. Shani even went out of her way to make sure that we knew every single detail before traveling. Especially with Covid going on. There were moments where Shani was more concerned if we have everything all set than we were. I recommend Shani for every single vacation going forward.

Reviewed By Summer of La Dolce Vita - Nashville Tennessee | Traveled to Italy ~ Europe

Knowledgeable, helpful, organized, kind, beautiful to work with!

Reviewed By Stephanie - Phoenix, AZ | Traveled to Hawaii ~ USA

Shani made our experience AMAZING from start to finish! We were traveling for my birthday and she even arranged special treats in the room to celebrate. All of her recommendations were wonderful, and working with her helped push us out of our normal box of things we would do to try new experiences we didn't know existed. I don't want to take a trip without having Shani coordinate it again!

Reviewed By Tom - Grand Junction, Colorado | Traveled to Bora Bora ~ French Polynesia ~ South Pacific

Shani helped us craft our 10 year anniversary return trip to Bora Bora. She is amazing, there for us at every step of the planning, helping us while minor issues arose at the resort (Four Seasons) and made the trip as wonderful as we could have hoped for

Reviewed By Kim - Wellesley, MA | Traveled to Italy ~ Europe

Shani was wonderful to work with- she was extremely responsive to our emails and calls and she made amazing suggestions and worked hard to make every aspect of our trip incredible!! She worked within our budget and made thoughtful recommendations every step of the way. Her personal touches in each of our hotel rooms upon arrival (prosecco, treats, room upgrades and thoughtful notes) made us feel really special. Her recommendations and advice made this the most wonderful trip and we will recommend her to friends and use her again ourselves in a heartbeat!! Thank you Shani!!

Reviewed By Concetta - Addison, IL | Traveled to Bora Bora ~ French Polynesia ~ South Pacific

Shani hit every point we wanted, romance, adventure and relaxation. And also with all the COVID measures, she was the most informative and made the process so easy and eliminated stress because we knew we could trust her.

Reviewed By Jen - Hancock, Michigan | Traveled to San Diego ~ California ~ USA

Shani is so friendly, helpful and professional! She’s already planning another trip for me!

Reviewed By Travel Dad - Scottsdale AZ | Traveled to Europe

Shani did an amazing job in recommending an itinerary. She was very responsive to our needs as a family. She was wonderful all the way around and I recommend her highly.

Reviewed By GS - Cave Creek, AZ | Traveled to Italy ~ Europe

Shani and I worked together to plan an amazing trip to Italy. She made planning much easier and time efficient. We had an itinerary everyday with all the information we needed both in hard copies and an app on our phone. Shani was responsive to returning phone calls, email and texts. She was even available for questions when we were on our trip in Italy. I would gladly use her services again and recommend her to friends.

Reviewed By Kathy D - Scottsdale, AZ | Traveled to Italy ~ Europe

Detail oriented. 2 weeks in Italy ran like clockwork. Loved her suggestion of hotels…each unique and pleasurable. She is also very timely responding to questions. We appreciated her thorough planning!

Reviewed By - - Santa Fe | Traveled to Maui Island ~ Hawaii ~ USA

Very thorough. She was a tremendous help when airlines cancelled on of our return flights.

Reviewed By Kami - Maple Valley, WA | Traveled to Caribbean Sea ~ At Sea ~ At Sea

Shani Laplume coordinated travel for many households seamlessly. In the months leading up to the big event, she was incredible about keeping us on track and for awhile, each email from her greeted us with a LOWER PRICE on our final ticket cost. Her eagle eyes saved us *so much* money to put toward fun excursions on our cruise. More than that, she blessed us with a surprise cruise credit and outfitted our document folder with certificates to use towards upgraded dining options. The extra touch of laminating our bag tags was noted by all and indicative of the extra mile Shani at Protravel will go for her clients. I can't wait until we head somewhere new so Shani can help make it an awesome experience.

Reviewed By Mr. & Mrs. Pappas - Scottsdale, AZ | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico

Shani did not miss one touch...we walked into our BEAUTIFUL hotel room, she worked with local hotel staff to assure that we had surprises in our room, great accommodations...we even found a beautiful photo from our wedding on the nightstand!

Reviewed By Amazing Alaska - Scottsdale, AZ | Traveled to Alaska ~ USA

Shani was great. This was the first time I've used a travel agent and I'm definitely going to continue. Shani was wonderful at helping me narrow down the places I wanted to see. She was always ready to answer questions and her response time was quick.

Reviewed By Susan - Hancock, MI | Traveled to Paris ~ France ~ Europe

Shani was very thorough and our travel plans matched what we asked her for.

Reviewed By JMac - San Francisco, CA | Traveled to Thailand ~ East and Southeast Asia

Shani is wonderful, a huge help no matter how big or small your trip. We've used her 3 times, once for African Safari, one Grand Canyon and the most recent Thailand. I can only assume she has been to these areas because she sends you to all the right places, from hotels to restaurants to attractions. If she's never been, then she's doing great homework. She is very accessible on email, text or phone call, sends you pertinent information and is just easy to work with. We will definitely continue to use her service. Thailand was great, Shani! Thank you so much!

Reviewed By RSalz - Louisville, Colorado | Traveled to Hawaii ~ USA

Engaging, informative, attention to details, follow up

Reviewed By What a trip! - Wellesley, MA | Traveled to Thailand ~ East and Southeast Asia

Shani was spot on for each of our stays in Thailand. Hooked us up w great guides and venues. Shani was responsive to all our requests for information and clarification. Her brochure that she provided was our bible! It was all great. I’d recommend Shani to all!!! Thank you Shani.

Reviewed By Heather - Mount Pleasant | Traveled to Arizona ~ USA

Fast, efficient and found what we were looking for

Reviewed By The McKee Family - Scottsdale, Hawaii | Traveled to Italy ~ Europe

Shani’s enthusiasm for her career, love for traveling, experience, patience, and dedication lay the foundation for great trust between her and her clients.

We love working with Shani, she has done a fantastic job when planning trips around the world for our family!

Shani understands what we like, and she arranges the perfect activities for all of us to enjoy.

Shani’s determination to find one of a kind experiences makes our vacations very special. She makes great recommendations all five of us appreciate.

Shani keeps us organized and informed throughout our trips. Her problem-solution skills make our trip flawless when unforeseen issues such as poor weather or flight cancellations arise. Shani acts fast so we are able to enjoy our vacations and be worry free.

Shani is the best, we love working with her!

Reviewed By CA Traveler - San Francisco | Traveled to Portugal ~ Europe

Amazing service and experience working with Shani - start to finish, she orchestrated a seamless, first-class trip

Reviewed By CF - Phoenix, Arizona | Traveled to Italy ~ Europe

Shani made our Italian vacation a dream! She made our ten days in four cities efficient and relaxing. It felt like we experienced 20 days in Italy in 10 without feeling rushed. All the hotel selections were perfectly located. The drivers and guides that were selected were first class and informative. All the surprises in the room were sweet and thoughtful. My wife and I will never travel internationally without Shani's wonderful assistance. We can't wait to pass her information along to family and friends.

Reviewed By Nate - Evanston, IL | Traveled to Europe

Working with Shani to plan our honeymoon was a great experience! We had a few virtual meetings with Shani to explain what we were looking for in our honeymoon, and she sent us a proposal. We went back and forth to adjust a few things, but she accommodated everything we were looking for.
We had some ideas of activities/tours etc we were interested in, but she also made other recommendations. All of her recommendations were some of the highlights of our trip.
We left the decisions on specific hotels to Shani, and we were very impressed with our accommodations.
We gave Shani a budget, and she planned the perfect honeymoon staying within our budget.

Reviewed By Doug - Scottsdale Arizona | Traveled to France ~ Europe

Very informative and easy to work with

Reviewed By Molly - Fort Cavazos, TX | Traveled to Alaska ~ USA

Shani was wonderful in setting up our cruise! She answered all of our concerns and questions in a timely manner. Just a tremendous help! I really liked the trip planner app she uses, had all of our trip information in one place! We had an amazing time on this trip- thank you Shani for helping us plan such an incredible experience!

Reviewed By Kim - Scottsdale, AZ | Traveled to Athens ~ Greece ~ Europe

Shani scheduled us in excellent hotels and private tours. All of our tour guides were extremely knowledgeable. Shani was very helpful in narrowing down the islands based on our interests. She puts together a great app where we can see day by day what we’re doing, hotels, tours and flights. This is the second time I’ve had Shani help with putting a trip together for our family. Can’t wait to plan the next adventure with her.

Reviewed By Renee - Winnipeg, MB, Canada | Traveled to Honolulu, Oahu ~ Hawaii ~ USA

My mom and I had an excellent holiday in Hawaii and we are so happy with the service that Shani provided us. Prior to booking, Shani took the time to answer all of our questions and provided us with great information about the hotels, locations and activities. Upon our arrival, Shani followed up with us to ensure that everything went well with our trip and made sure that we knew that she was available to help if we needed her. She even called the hotel manager to see if they could accommodate one of our requests. I would recommend Shani to all of my friends and family. Our trip was perfect! Mahalo Shani!