Being a corporate travel agent means going above and beyond to provide the best service and negotiating the best rates and value-added upgrades and amenities possible. I work with three experienced agents who average 30 years in the business, and I am proud of the service we offer.
As a small agency affiliated with Tzell Travel, we offer our clients the best of all worlds. We are a boutique agency in terms of the level of personalized attention and service, so our clients are not talking to a call center where they are a number on a sheet. At the same time, we have the buying power that comes with being affiliated with Tzell Travel Group and Travel Leaders. Plus, if there are cities a client’s travelers often visit, we can negotiate custom rates at their preferred properties.
The most important reason our clients rely on us, though, is that they know that we are in their corner and have their best interests at heart and have the knowledge and contacts to manage any issue that arises. And problems can have a domino effect. If a flight is delayed and you arrive a day late, where will you spend the night and will your rental car and hotel be ready when you arrive the next day? That’s our job. The most important reason our clients rely on us is that we prove to them time and again that we are in their corner and always have the best interests at heart. They know that should any problem arise, we have both the knowledge and contacts available to solve them. If their flight has been cancelled on the other side of the globe, they know that no matter the hour, we are available to them, and we will find the best alternatives to have them on their way to their destination as soon as possible.
We provide everything a company needs in terms of travel management. If you want an online portal, we can help. If you want a corporate credit card, we can work with you to find the best program for your needs. Do your travelers need a travel visa or passport quickly? No problem. Are you planning an offsite meeting? We can help! And if you are looking to set up a corporate travel policy, we can tailor one to your needs.
Our clients also have access to as much technology as they desire. For example, they can access their reservations via the TripCase travel app for real-time information that they can share with others, along with helpful destination information, and expense reporting tailored to their needs. We also have an online portal allowing a client’s employees to book their own travel based on specific parameters. On the other hand, they can text, email or phone, and interact with me personally, if they prefer.
When it comes to corporate travel, we are a one-stop shop.