66 of 109 people found this review helpful
Reviewed By R.H. - London | Traveled to Turkey ~ Europe
Fantastic trip in challenging times!
Duncan professionally guided us with our travel choice to Turkey for our special occasion trip! With Covid restrictions this was the perfect option for a relaxing trip away with the pick of hotel taking great care!
I would recommend this agent to my family and friends
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80 of 155 people found this review helpful
Reviewed By Roby & John - London, England | Traveled to USA
A Bespoke Trip Which Fits Like a Glove!
Working with Duncan was a positive experience. He really took the time to understand our needs and preferences so we could co-create our perfect trip. He’s professional, thorough and patient and was happy to tweak and amend our plans until we arrived at the perfect end result. We’d highly recommend him to anyone who’s interested in a bespoke holiday which will fit like a glove!
I would recommend this agent to my family and friends
Duncan Greenfield-Turk responded:To be a part of your adventure of a life time was such fun. From planning the route with you to choosing each hotel and activity.
I cannot wait for next year when you go back for more!
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76 of 149 people found this review helpful
Reviewed By Deb P. - Chelmsford, Essex | Traveled to New Zealand ~ Australia & New Zealand
Service beyond compare!
Wow! What can I say about @luxurylondonguy? Words can't explain... Duncan helped me get my daughter back from New Zealand during the Coronavirus crisis. When borders were closing and flights being cancelled, Duncan was on hand to help. It did not matter that it was 6am on a Saturday. My family and I are so grateful and cannot wait until we can enjoy more of his amazing service
I would recommend this agent to my family and friends
Duncan Greenfield-Turk responded:Thank you so much, it was my pleasure to be able to assist during what was a very challenging and difficult time.
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2 of 2 people found this review helpful
Reviewed By Joey - Denver, Colorado | Traveled to Europe
The Ultimate VIP Travel Experience
If you're looking for a travel agent who will treat you like absolute royalty, look no further than Duncan. My husband and I have had the pleasure of booking several unforgettable trips through him — to Belize, Italy, Switzerland, and the UK — and each one has been a masterpiece of luxury and seamless coordination.
Duncan is not just a travel agent, he’s a travel curator. He consistently places us in the most posh, stunning hotels in every destination — places we probably wouldn't have discovered on our own. From the moment we arrive at a new port or airport, there is always someone waiting to greet us with a smile and take us under their wing. We never have to guess what to do next — it's all perfectly organized, allowing us to relax and enjoy every second of our travels.
Every detail is meticulously handled — transfers, reservations, experiences — you name it. Duncan makes sure we feel like VIPs at every stage of the journey. His taste? Impeccable. His planning? Flawless. His dedic
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Reviewed By John & Roby - London | Traveled to Worldwide
Professional, Comprehensive and Bespoke Experience
Duncan has helped us with both work-related trips and holidays. He’s professional and provides an empathetic, comprehensive and bespoke experience from the planning phase till you’re back home.
So far, he’s organised our trips to the US (driving holiday to Nashville, Memphis and New Orleans), Costa Rica, Ireland, Berlin and Liguria/Italy. One of our trips (to the USA in 2020) coincided with the Covid pandemic and UK going into lockdown. We’re forever grateful to Duncan for pulling out all the stops and arranging seats for us on the last flight out of New Orleans into London. This was an unexpected end to what had been a brilliant trip and Duncan’s calmness and resourcefulness got us safely home.
Duncan is helpful, patient and collaborative making sure our trips are tailored and the itinerary is just how we like it; perfect hotel choices and meticulously-planned excursions.
It’s reassuring to know he’s there in the background for when you need his help and it’s always a pleasure wh
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Reviewed By Brian - Market Harborough | Traveled to Dubrovnik | Croatia | Europe
Awesome trip to Dubrovnik
Duncan was fantastic from booking the trip to taking care of us whilst we were away. He really listen to our needs and tailored our trip specifically to us. He was a phone call away when we ran into an issue, and very quickly resolved the situation by ringing his contacts, even though it was outside working hours in the UK. We were ever so grateful for his dedicated service. We really felt stress-free and got to enjoy an amazing holiday. I highly recommend Duncan and will be going through him for all my future travels.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By CMACK - Greenwich, CT | Traveled to Salzburg | Austria | Europe
Munich, Salzburg adventure
Duncan was great in helping with the trip, giving advice and finding the best value
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By SSMend - Bonita Springs Fl | Traveled to Athens | Greece | Europe
Duncan provided outstanding service
Flights round trip Athens, Greece. Early on Duncan stayed on top of our reservations and recommended changes based on connection times. When our return was delayed almost 3 hours out of Athens Duncan quickly rebooked on a later connecting flight while we were still in the air.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By BrianInLA - Los Angeles, CA | Traveled to Europe
Love Working with Duncan!
I've had the opportunity to work with Duncan on a few trips - Europe and Asia. He's very keen to the priorities of our trips and able to include options that are spot on for what we need to make the trip work for us. I'm excited for our next journey to confirm with him!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Matt Drinkwater - Brighton | Traveled to Mexico
Duncan and his team have been looking after us for
We’ve been fortunate to travel extensively from India’s vibrant cities and serene retreats, Mexico’s lush coastlines, and iconic destinations across Europe and the United States.
Throughout every journey, our travel consultant has been nothing short of exceptional.
From the outset, they took the time to understand exactly what we value: authenticity, comfort, seamless logistics, and a touch of indulgence.
Whether it’s a treehouse retreat overlooking the Pacific in Mexico, a tented hotel in Rajasthan, or a last-minute weekend in Paris, every trip has felt personalised and perfectly balanced.
What sets them apart is their ability to combine deep destination knowledge with an instinctive understanding of what makes a trip special for us.
Every recommendation, from restaurants to hidden local gems, has felt thoughtfully chosen. Even when plans have shifted, they’ve handled it effortlessly, with calm professionalism and genuine care.
Luxury means different things to different people
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By miret - Dubai | Traveled to Bangkok | Thailand | East and Southeast Asia
Great Bangkok hotel booking
Thanks to Duncan, I got great perks added to my Bangkok hotel booking!
I would recommend this agent to my family and friends
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62 of 127 people found this review helpful
Reviewed By Bev - London, England | Traveled to Greece ~ Europe
Great coordination and service
Very impressed with the coordination of a large party travelling to Greece . We had to change our arrival date a few times and nothing was too much trouble . They also tried to ensure we didn’t have any additional costs where possible. Would recommend for any future overseas events . They do individual travel holidays as well.
I would recommend this agent to my family and friends
Duncan Greenfield-Turk responded:It is always such a pleasure working with the whole family and being able to make your trip the best possible experience for each member of the family.
I am so excited about where you will go next and helping arrange it for you!
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